Laying Down the Law: Clarifying Our Anti-FUD and Anti-Spam Policy

5 min readOct 18, 2021

Summary:

We want to set the stage for enjoyable and constructive dialogue within our fast-growing community
We won’t tolerate toxic behavior such as swearing, discrimination, personal attacks, ad hominem arguments, harassment or abuse
Our policy covers FUD — unnecessary or spiteful, repetitive, provocative, tainted by bias and unhelpful
Genuine questions or concerns and criticism that is fair and measured are welcome!

Like many modern companies, Revuto is all over social media: Telegram Announcements, Telegram Discussion channel, Twitter, Instagram, Discord, Reddit, YouTube, Facebook, LinkedIn, TikTok… In fact, we have numerous Telegram groups to accommodate a distributed network of Revutonians based in various locations, from Turkey and Italy to Vietnam and Indonesia. Of course, many English speakers prefer to follow our General Discussion group; it’s our most popular and fastest-growing channel with over 27,400 members, right after Twitter with 29,400 followers.

Setting the scene for healthy debate

With discussion and debate occurring on so many fronts, and excitement ramping up over our upcoming token listing, now seems like a good time to remind everyone about our communication guidelines. Particularly as they pertain to a conversation on Telegram, which tends to attract higher engagement than the other platforms.

To be fair, a good deal of these guidelines are common sense — though assuming that all social media users possess common sense is probably somewhat foolish! Of course, we are lucky in that our community is generally respectful, engaged and good-humored. Nonetheless, it behooves us to reiterate some rules for the avoidance of doubt.

Firstly, swearing is not permitted in our General Discussion group and we won’t tolerate toxic behavior (discrimination on the basis of race, sex, etc) from anyone. That means no personal attacks or ad hominem arguments. We want to set the stage for enjoyable and constructive dialogue, the sort that is reflective of our common purpose. Which is, after all, to move forward in the same direction and make Revuto a success.

Clearly, messages that relate to other projects don’t belong in our Telegram. While the name of another project might come up naturally in conversation, our members follow the channel for updates on Revuto — so unrelated text may be deleted. And the same can be said for unprompted ads about other pages, projects, tokens, etc. We can all tell when someone is shilling or spamming, so it’s not worth the effort! Our moderators have trigger fingers.

As well as policing comments that could be deemed harassment or abuse, we want to keep things like politics and religion out of our group. Naturally, everyone is entitled to their beliefs and opinions — but this isn’t really the forum to air such views. And that isn’t a controversial stance: our community members share it, which is why we rarely have to mute someone for breaching this particular rule.

Speaking of common sense, we don’t put up with fraud — those offering to buy someone’s account, say, or DMing another member with a proposition. If you receive such overtures, we recommend taking a screenshot and reporting it to our admins. The Telegram channels should be safe environments for everyone.

Fighting back against FUD

Aside from blatant spamming and vitriolic attacks, our policy covers FUD. If you know anything about crypto, you won’t need to be told what FUD is. What we will say is that unnecessary, persistent or spiteful FUD is just plain irritating!

We wholeheartedly welcome genuine questions or concerns, even those which are pessimistic in nature — and the same applies to criticism that is fair and measured. Such feedback enables us to improve our service, grow our channel, and act on your valuable suggestions. The kind of FUD we are talking about is different: it is provocative, repetitive, tainted by bias and just generally unhelpful. The vast majority of our members cannot be bothered with it, and nor can we. Glad we’ve cleared that up!

In summary, we want all of our social media channels to be enjoyable and interesting. Those that feature spam, swearing, abuse or incessant arguing simply aren’t worth following. There is enough toxicity on social media (and in the world, generally) without our contributing to the trend. As mentioned, most Revutonians understand this well and make our life easier by staying respectful. Long may it continue.

We expect our social channels to continue growing as we move through our roadmap, and particularly as our marketing campaigns intensify. So, we may have to remind users of these rules every once in a while.

That said, we do prefer a light-touch approach. If we are forced to mute someone or delete a comment, trust us, it wasn’t a decision we took lightly. Actually, it’s a shame that moderators are even needed. But as long as they are, we’ll take our duty of care to the community seriously.